Visiting Cairo: E-mail Hallah in advance to schedule an appointment time. Upon arrival in Cairo, call 585-0871 to confirm your appointment. It's best to call at the beginning of your visit, so there is ample time for fittings.
E-Mail Order: E-mail Hallah with a general idea of what you want ie: Bedla(2 Piece), Thobe, Gown, Etc. A password will be emailed that will enable you to visit the Collections. Choose your styles and then order using the e-mail link! It is important to put as much contact information into your e-mail (ie. Legal name along with your stage name and also payment choice and pertinant payment contact when using Paypal or other payment source) This will ensure a smoother transaction. We are working on a better way to place orders so that all parties have the information needed, but until then please provide as much information as possible up front. Thank you!
How to Pay: Online orders may be paid through PAYPAL. Money orders or cashier's checks may be sent by mail; Sorry, prior approval is necessary before paying with a personal check and will delay shipment. In Egypt, we accept credit cards and cash ONLY.
A 50% non-refundable deposit is required to place your order into our production schedule. The balance is due prior to shipping.
Policy:
Ready made: NO cash refunds. Exchanges or store credit only for unworn garments. No exchanges or credit will be given for garments that appear to have been worn.
Custom made: NO cash refunds or returns. However, to guarantee fit and quality, alterations will be made at no charge.
Shipping: We ship worldwide using EMS (Egyptian Mail Service)
EMS: Shipping is $60 per costume. The customer assumes all delivery risk. Although EMS can be slow, they are very reliable.
Confirmation of shipment will be e-mailed. Tracking numbers will be e-mailed within 3 days of shipping. All duty fees and return shipping are the responsibility of the customer.
Contact Information:
Hallah Moustafa
Egypt
All images & content © 2006 Hallah Moustafa
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Last modified 05/06